Fleet Safety Management Privacy Policy

1. Introduction

Fleet Safety Management ("Fleet Safety Management," "we," "us," or "our") respects your privacy and is committed to protecting the personal information provided to us.

This Privacy Policy explains how we collect, use, maintain, and protect information when individuals use our website, services, driver enrollment systems, fleet safety services, or communicate with us.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Depending on the services being provided, Fleet Safety Management may collect information such as:

• Name
• Email address
• Mobile or telephone number
• Company or fleet information
• Driver identification and enrollment information
• Commercial driver's license and driver qualification information when required for services
• Vehicle and fleet information
• Safety and compliance-related information
• Training and onboarding information
• Drug and alcohol testing scheduling or compliance information
• Communications and service requests
• Information voluntarily submitted through our website, applications, forms, or enrollment systems

We collect information only as reasonably necessary to provide our fleet safety, compliance, driver support, administrative, and related services.

3. How We Use Information

Fleet Safety Management may use collected information to:

• Provide and administer fleet safety and compliance services
• Communicate with drivers, fleet managers, customers, and authorized representatives
• Assist with driver enrollment and onboarding
• Provide vehicle inspection and maintenance reminders
• Provide safety and compliance notifications
• Provide training notifications and reminders
• Coordinate drug and alcohol testing appointments and related compliance activities
• Respond to inquiries and customer-support requests
• Maintain business and compliance records
• Improve our services, systems, website, and customer experience
• Protect against fraud, misuse, security threats, or unauthorized activity
• Meet applicable legal and regulatory requirements

4. SMS and Mobile Messaging Privacy

Fleet Safety Management may collect mobile phone numbers from individuals who voluntarily opt in to receive SMS communications.

Individuals who opt in may receive messages relating to fleet safety alerts, vehicle inspections, maintenance reminders, compliance notifications, driver training, drug and alcohol testing appointment reminders, driver onboarding updates, incident follow-ups, and other fleet safety or account-related communications.

Message frequency varies. Message and data rates may apply.

Recipients may reply STOP at any time to opt out of SMS communications and may reply HELP for assistance.

SMS consent is voluntary and is not a condition of employment, purchase, or service.

Fleet Safety Management does not share, sell, rent, or provide mobile phone numbers or SMS opt-in consent data to third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide the messaging service or as required by law.

For additional information regarding our SMS program, please review our Driver SMS Fleet Safety Policy / SMS Terms & Conditions at:

https://fleetsafetymanagement.org/driver-sms-policy

5. How We Share Information

Fleet Safety Management does not sell personal information for monetary consideration.

We may disclose information to service providers or vendors when reasonably necessary to operate our business or provide requested services, such as technology, communications, compliance, testing, training, or administrative services.

We may also disclose information when required by applicable law, regulation, court order, governmental request, or when reasonably necessary to protect the rights, safety, security, or property of Fleet Safety Management, our customers, drivers, or others.

Regardless of the above, mobile phone information and SMS opt-in consent data will not be shared with third parties or affiliates for their marketing or promotional purposes.

6. Data Security

Fleet Safety Management uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no electronic transmission, communication system, or data-storage method can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and compliance records, fulfill legal or regulatory requirements, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and applicable requirements.

8. Your Choices

You may contact Fleet Safety Management to request that we update or correct certain personal information maintained by us, subject to applicable legal, contractual, and regulatory requirements.

SMS recipients can discontinue SMS communications at any time by replying STOP.

For assistance with SMS communications, reply HELP or contact Fleet Safety Management using the contact information provided below.

9. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, understand website usage, improve performance, and maintain security.

Users may be able to control cookies through their browser settings. Disabling certain cookies may affect some website functionality.

10. Third-Party Services and Links

Our website or services may contain links to third-party websites or use third-party service providers.

Fleet Safety Management is not responsible for the privacy practices or content of independently operated third-party websites. Users should review the privacy policies of those services when appropriate.

11. Children's Privacy

Fleet Safety Management's services are intended for businesses, commercial drivers, fleet personnel, and other authorized users and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13 through our website for the purposes described in this Privacy Policy.

12. Changes to This Privacy Policy

Fleet Safety Management may update this Privacy Policy periodically to reflect changes to our services, business practices, legal requirements, or privacy practices.

When changes are made, the updated policy will be posted on our website with a revised "Last Updated" date.

13. Contact Us

Questions regarding this Privacy Policy or our privacy practices may be directed to: